How To Install En Focus Pitstop Pro 13

Solution TitleHow to uninstall PitStop Pro?
Solution Number00000523
Solution Details

Symptoms


I have installed the trial version of PitStop Pro, but it turns out that this is not the software I need and I'd like to uninstall it.

Background


PitStop Pro is a plug-in for Adobe Acrobat Pro.

Solution

Uninstalling PitStop Pro on Windows:
  • First deactivate your license. You can do this via the PitStop Pro About Panel.
    (You can ignore this if you are using a trial.)
  • Go to Start/ Settings/ Control Panel/ Add or Remove Programs/
  • Select PitStop Pro and choose to uninstall it.
Uninstalling PitStop Pro on Mac:
  • First deactivate your license. You can do this via the PitStop Pro About Panel.
    (You can ignore this if you are using a trial.)
  • Remove the following folder:
    If you are using PitStop Pro 13 or lower:
    /Applications/Adobe/Adobe Acrobat <version> Pro/Adobe Acrobat Pro.app/Contents/Plug-ins/Enfocus
    (You can open Adobe Acrobat Pro.app by right clicking and choosing 'Show Package Contents'.)
    If you are using PitStop Pro 13, update 1 or higher:
    /Library/Application Support/Adobe/Acrobat/<version>/Plug-ins/Enfocus

If you only want to remove PitStop Pro, then the above steps are sufficient. If you want to install an older version of PitStop Pro, please also follow the next steps:

  • Open menu Go in Finder and choose the option “Go to Folder…”
  • Type in the following path:
    /var/db/receipts/
    and press the Go button.
  • Search for files named like this and remove them (if available):
    com.enfocus.PitStopPro.bom
    com.enfocus.PitStopPro.plist
  • Open the following folder in Finder:
    /Library/Application Support/Enfocus/Applications/Installed/
  • Search for a file named like this and remove it (if available):
    PitStopPro<version nr>.man
  • Empty the trash bin.

Please contact Enfocus Support for instructions if you also want to remove all of your PitStop Pro preferences.

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  • Acrobat Crashes immediately or won't launch at all with PitStop Pro v.13 installed. 00000719 Background I have installed PitStop Pro v.13 and when I try to launch it either crashes immediately or it doesn't launch at all. There is a known bug in PitStop Pro v.13 on Windows in.
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PitStop Pro 2020 Quick Start Guide

Install

Customers can install Adobe Acrobat DC and Enfocus PitStop Edit 13 Update 2 DVD on a workstation without internet connection. The DVD can be installed on the following Operating Systems: - Microsoft Windows Server 2008 R2 (64 bit), 2012 (64 bit), or 2012 R2 (64 bit); Windows 7 (32 bit and 64 bit). EnfocusSubscriptionNotifier.exe is the Enfocus PitStop Pro's main executable file and it occupies approximately 1.74 MB (1820160 bytes) on disk. The following executables are installed along with Enfocus PitStop Pro. They take about 13.45 MB (14108128 bytes) on disk. Installanchorservice.exe (291.98 KB) uninstallanchorservice.exe (292.98 KB).

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